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Terms of Service

Last updated: 8 August 2026

1. Who we are

Sobati Fitness ("we", "us") provides individually written training and nutrition programs. These terms cover your use of the app at app.sobatifitness.com and the programs delivered through it.

2. What you are buying

A training program, a nutrition program, or both, written for you by a human coach with the assistance of software. Every program is reviewed by your coach before it reaches you — nothing is sent to you automatically.

A program is a personalised document, not a subscription to a service. Once it has been delivered to you, it has been provided in full.

3. This is not medical advice

Read this section carefully. It is the most important one here.

We are coaches, not doctors. Nothing in your program, in this app, or in any message from us is medical advice, diagnosis, or treatment.

  • Consult a doctor before starting any new training or nutrition program,

especially if you have an injury, a medical condition, are pregnant, or take any medication.

  • Stop exercising and seek medical attention if you feel pain, dizziness,

chest discomfort, or shortness of breath.

  • You train at your own risk. Resistance training carries an inherent risk of

injury which cannot be eliminated by good programming.

  • The information you give us at intake shapes your program. If it is

incomplete or inaccurate, the program may be unsuitable for you. Tell us about injuries, conditions and medications, and tell us when they change.

4. Your account

You are responsible for keeping your password private and for everything done through your account. Tell us immediately if you think someone else has access.

One account is for one person. Programs are written for you specifically, based on your body, history and goals. Sharing them with someone else is both a breach of these terms and, more importantly, a genuinely bad idea for them.

5. Payment

Prices are shown before you pay and are confirmed at the moment you submit your request. Payment is by bank transfer with a receipt uploaded to the app; your coach verifies it manually before work begins.

Programs are written after payment is confirmed.

6. Refunds

Because each program is written individually for you, we cannot offer a refund once your program has been delivered.

Before delivery:

  • If you have paid but your program has not yet been written, you may cancel

for a full refund.

  • If we cannot write a suitable program for you — for example, because of a

medical condition that puts it outside our competence — we will refund you in full and tell you why.

If something has gone wrong, contact us at samsobati@gmail.com. We would rather fix a program than keep money for something that did not work.

7. Revisions

Your program is written from what you told us. If it contains a genuine error — an exercise you told us you cannot do, a conflict with an injury you disclosed — tell us and we will correct it at no charge.

Changing your mind about your goals, or wanting a different style of program, is a new program rather than a revision.

8. Your content

Photos, measurements and intake answers stay yours. You give us permission to use them for the purpose of writing and adjusting your programs, and nothing else. We will never publish your photos, your results, or your name without asking you separately and specifically, and you can say no without it affecting your coaching.

9. Our content

Your program is written for you and you may keep and use it indefinitely. The underlying method, exercise glossary and program structure remain ours. Please do not resell or redistribute programs.

10. Ending things

You may stop using the app at any time and ask us to delete your account (see the Privacy Policy). We may close an account that abuses the service, shares programs, or treats our staff badly. If we close your account and you have paid for a program that has not been delivered, we will refund it.

11. Changes

We may update these terms. If a change materially affects you, we will tell you in the app before it takes effect.

12. Contact

samsobati@gmail.com


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